Billing Terms & Conditions – CozyGiftsCompany

Welcome to CozyGiftsCompany.
These Billing Terms and Conditions explain how we handle payments, billing, and related matters when you make a purchase on our website https://cozygiftscompany.com.
By placing an order, you agree to these billing terms in addition to our Terms of Service.

1. Accepted Payment Methods

We accept the following secure payment options:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover

  • PayPal

  • Other local payment gateways (depending on your region)

All transactions are processed through secure, encrypted payment systems to ensure your data protection.
We do not store or have access to your full payment card information.

2. Currency

All prices and charges on CozyGiftsCompany are listed in U.S. Dollars (USD) unless otherwise stated.
If your local currency differs, your bank or payment provider may convert the amount at their current exchange rate and may apply a small transaction fee.

3. Billing Authorization

By providing payment information and confirming your order, you:

  • Authorize CozyGiftsCompany (or its payment processor) to charge your payment method for the total amount of your purchase, including applicable taxes and shipping fees.

  • Confirm that you are the authorized holder of the payment method used.

Unauthorized or fraudulent use of payment methods is strictly prohibited and may be reported to relevant authorities.

4. Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email with details of your purchase.
If you do not receive a confirmation within a few hours, please check your spam folder or contact our support team at [email protected].

5. Taxes and Duties

Product prices on our website do not always include taxes, customs duties, or import fees, which may apply depending on your location.
Customers are responsible for any additional charges imposed by local authorities or customs offices.

6. Billing Errors

If you believe you were billed incorrectly, please contact us within 7 days of the charge appearing on your statement.
We will review your claim and issue a correction or refund if necessary.
Claims made after 7 days may not be eligible for adjustment.

7. Subscription or Recurring Payments

(If applicable)
If Cozy Gifts Company offers a subscription-based service, recurring billing will occur automatically according to your selected plan.
You may cancel your subscription anytime before the next billing cycle to avoid future charges.

8. Order Cancellations

Orders can be canceled within 12 hours after payment.
Once production has started, we cannot cancel or refund the order, as all products are made to order.
Please double-check your billing, shipping, and product details before confirming payment.

9. Fraud Prevention

To protect against fraud, all transactions are subject to review and verification.
We reserve the right to:

  • Request additional identification or proof of payment

  • Cancel any suspicious orders

  • Refuse service to anyone suspected of fraudulent behavior

10. Refunds

Refunds are handled in accordance with our Return & Refund Policy.
Approved refunds will be issued to the original payment method within 5–10 business days after confirmation.

11. Contact Us

For billing-related questions or disputes, please reach out to our billing department:

📧 Email: [email protected]
🌐 Website: https://cozygiftscompany.com

We’re happy to assist with any payment inquiries or corrections.